Refund & Cancellation Policy
This policy outlines the refund and cancellation terms for technology and integration services provided by Fourpaysave HI Tech Solutions Pvt Ltd. Service setup and integration charges may be non-refundable after work initiation.
Refunds are applicable only for technology services where no substantial work has been initiated. If project scoping, architecture planning, or integration development has commenced, the service is considered initiated and the relevant charges are non-refundable. Refund requests must include the project name, invoice number, and reason for the request. Eligibility is reviewed case-by-case within 3 business days of submission.
Refund requests for technology services must be submitted within 7 days of project delivery or milestone completion. Approved refunds are processed within 7–14 business days to the original payment method. Refund eligibility is assessed on a case-by-case basis depending on the stage of work completed, deliverables provided, and the nature of the request.
Service setup and integration charges may be non-refundable after work initiation. The following are non-refundable: integration work that has been fully completed and delivered, third-party registration or setup fees paid on your behalf, API keys or credentials already provisioned through licensed payment partners, and merchant onboarding fees once KYC submission has begun. Partial refunds may be considered for incomplete project phases at our discretion.
You may cancel a project engagement by providing written notice to our support email. Cancellations after project commencement will be charged for all work completed up to the cancellation date. Upfront fees for project planning, architecture, or onboarding assistance are non-refundable upon cancellation. We reserve the right to cancel any engagement for breach of terms, non-payment, or misuse of integration services.
For all refund and cancellation requests, email us at info@4paysave.com with your project details, invoice reference, and reason for the request. Our team will respond within 2 business days. You can also reach us by phone at +91 9116916013.
FAQ'S
We're not just another agency - we're your digital growth partners. With years of industry experience and a passion for innovation, our team is dedicated to delivering measurable results propel your business forward.
A Technology Service Provider provides API connectivity, technical integration, dashboards, merchant onboarding coordination, UAT support, webhook integration and ongoing technical assistance under agreements with authorized payment partners. FourPaySave does not operate as a bank, NBFC, Payment Aggregator, Payment Gateway or wallet issuer and does not handle or settle customer funds.
We are an end-to-end technology partner. We provide strategic consulting, custom software development, enterprise-grade security, and robust payment infrastructure to help businesses scale securely and efficiently.
No. FourPaySave does not operate a payment gateway or hold customer funds. We assist businesses in connecting with suitable payment partners and provide technical integration and onboarding support.
Our services are designed for startups, MSMEs, enterprises, e-commerce businesses, educational institutions, healthcare providers, logistics companies, retailers, and other organizations seeking technology solutions.
Yes. We guide businesses through documentation, onboarding coordination, and technical setup with supported payment partners.
Yes. We assist with UPI collection and payout integrations through supported payment partners.
Yes. We build business websites, Android and iOS apps, CRM, ERP, HRMS, and other custom software solutions.
